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Cookies Policy

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Qooqs Operating Company Ltd ("we," "us," or "our") uses cookies and similar technologies to enhance user experience, provide functionality, and collect analytics. This Cookies Policy explains what cookies are, how we use them, and your choices regarding their use.

1. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They allow the website to recognize your device and store certain information about your preferences or actions.

2. Types of Cookies We Use
  • Essential Cookies: Necessary for the operation of our website. Enable core functions such as security, accessibility, and network management.
    Example: Session cookies that maintain your login status.
  • Performance and Analytics Cookies: Help us understand how users interact with our website. Collect anonymized data for website performance and user experience improvement.
    Example: Google Analytics cookies for traffic analysis.
  • Functional Cookies: Enhance website functionality by remembering your preferences.
    Example: Language preference cookies.
  • Targeting and Advertising Cookies: Track user behavior to deliver personalized ads. Measure the effectiveness of advertising campaigns.
    Example: Facebook Pixel or Google Ads cookies.
3. Legal Basis for Using Cookies
  • Consent: Non-essential cookies (e.g., analytics, advertising) are used only with your explicit consent.
  • Legitimate Interests: Essential cookies are used to ensure the proper functioning of our website.
4. Managing Cookies

When you visit our website for the first time, you will see a cookie banner requesting your consent for non-essential cookies. You can choose to:

  • Accept all cookies.
  • Reject non-essential cookies.
  • Customize your preferences.

You can manage or disable cookies through your browser settings at any time:

  • Google Chrome: Cookie Management in Chrome
  • Mozilla Firefox: Cookie Management in Firefox
  • Safari: Cookie Management in Safari

Please note that disabling cookies may impact website functionality.

5. Third-Party Cookies

We use third-party services that may set cookies on your device. These include:

  • Google Analytics: Collects anonymized traffic data.
  • Facebook Pixel: Tracks conversions from Facebook ads.

Each third party has its own privacy and cookie policies, which you can review.

6. Retention of Cookies

Cookies are stored on your device for varying durations:

  • Session Cookies: Deleted when you close your browser.
  • Persistent Cookies: Remain on your device until they expire or are manually deleted.
7. Your Rights

Under UK GDPR, you have the right to:

  • Withdraw consent for non-essential cookies at any time.
  • Request information about the cookies we use.
  • Object to profiling or targeted advertising based on cookies.

To exercise these rights, contact us at DPO@qooqs.co.uk.

8. Changes to This Cookies Policy

We may update this policy periodically to reflect changes in our practices or legal requirements. Significant updates will be communicated on our website or via email.

9. Contact Us

For questions about this Cookies Policy or how we use cookies, contact us at:

  • Email: DPO@qooqs.co.uk
  • Address: 4th Floor, Silverstream House, 45 Fitzroy Street, Fitzrovia, London, W1T 6EB
  • Phone: 07771000631
Acceptance of Cookies Policy

By participating in our waitlist campaign, you acknowledge that you have read and understood this Privacy Policy.